Shipping Policy
At Makkah Store, we aim to deliver your orders quickly and professionally to ensure the best shopping experience.
Order Processing
Orders are processed and confirmed within 24 to 48 hours from the time the order is placed.
Processing time may increase during seasons, promotions, or high-demand periods.
Delivery Time
Cairo and Giza: 1 to 3 business days.
Other governorates in Egypt: 2 to 5 business days.
Delivery time may vary depending on the shipping company and delivery area.
Shipping Fees
Shipping fees are calculated automatically at checkout based on the governorate and delivery area.
Free shipping may be available for orders exceeding a specific amount during promotions or campaigns.
Order Confirmation
We may contact the customer to confirm order details before shipping.
If we are unable to reach the customer, the order may be delayed or cancelled.
Order Tracking
Once the order is handed over to the shipping company, the order status will be updated through the store, or tracking details will be shared when available.
Payment and Delivery
Cash on delivery is available in eligible areas.
Please make sure to enter your full name, address, and phone number correctly to avoid delivery delays.
Important Notes
If there is any issue with the order or if you receive an incorrect product, please contact us within 24 hours of receiving the order.
The store is not responsible for delays caused by circumstances beyond our control or delays from the shipping company.
The Makkah Store customer service team is always ready to assist you.